Counselling & Mental Health Support in Swan Hill and Across Australia

Life can be really tough, especially when it throws unexpected challenges our way, which can hit us hard when we least expect it. And at times, it can feel like we’re just trying to stay afloat and get through and survive another day. Counselling can help you get through this time so that you are not alone.

At Mind Over Matters, we provide professional counselling and mental health support.

Based in Swan Hill, Victoria, we offer both in-person counselling and secure telehealth appointments Australia-wide. Whether you're experiencing anxiety, stress, burnout, depression, relationship challenges, grief, trauma, or major life transitions, our Accredited Mental Health Social Workers provide practical, compassionate support tailored to your goals.

What counselling can help with?

We provide counselling utilising an eclectic approach, meaning we draw from multiple evidence-based frameworks, depending on what you bring and what will serve you best. These include Schema Therapy, EMDR, Acceptance and Commitment Therapy (ACT), Cognitive Behavioural Therapy (CBT), and person-centred approaches, amongst a variety of other therapies and approaches.

Everything we do is trauma-informed and neuro-affirming. We do not apply a single model to every person. We adapt to you, your pace, your goals, your brain, your history.

Learn more about our approach.

How We Work

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Before your first session After booking, you will receive confirmation and any intake forms to complete in advance. These help your therapist understand your background so the first session can focus on what matters.

Your first session The first session is about getting to know each other. Your therapist will ask what has brought you to counselling, a little about your history, and what you are hoping for from the process. You are not expected to share anything you are not ready to share, and there is no pressure to have everything worked out before you arrive.

How long will it take? This varies. Some people find meaningful shift immediately, some in six to twelve sessions. Others do longer-term work over months or years. Your therapist will discuss this openly with you as the work develops.

Telehealth All sessions are available via secure telehealth for clients across Victoria and Australia. Research consistently shows telehealth counselling produces comparable outcomes to face-to-face for most presentations. For many regional clients, it removes the single biggest barrier to accessing good support.

What to Expect

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Fees and Funding

Medicare — Mental Health Treatment (Care) Plan A Mental Health Treatment Plan from your GP gives you access to Medicare rebates for up to ten individual sessions per calendar year. To access this:

  1. Book a longer appointment with your GP and ask for a Mental Health Treatment Plan

  2. Your GP will assess your needs and prepare the plan and referral

  3. Provide your GP with Mind over Matter details

  4. Bring your plan to your first appointment or send it in advance

NDIS Counselling is available to eligible NDIS participants under Improved Daily Living funding. We accept self-managed and plan-managed participants. See our NDIS page for details.

WorkSafe Victoria and TAC We are registered with WorkSafe Victoria and the Transport Accident Commission.

Private Health Insurance Rebates may apply depending on your fund and level of cover — check with your fund directly.

Self-Funded You do not need a Mental Health Care Plan or insurance to access our services.

Fees and Funding

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Serving the Swan Hill region and Australia Wide.

Face-to-face appointments are available in Swan Hill. Telehealth sessions are available to clients across Victoria and Australia — including Kerang, Cohuna, Pyramid Hill, Lake Boga, Wycheproof, Robinvale, Nyah, Mildura, Echuca, and surrounding communities.

Location

Ready to Take the Next Step?

Book an Appointment

Not sure where to start? Contact us and we will help you work out the right option.